ISPA Takedown Notice

In terms of Section 75 of the Electronic Communications and Transactions Act ("the Act") Rockethost has designated the Internet Service Providers' Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.

Should Rockethost through its authorised agent (ISPA) be served with a valid takedown notice as envisaged in the Act, in respect of any unlawful activity by you, Rockethost will do the following, once ISPA notifies Rockethost that the takedown notice has been validly issued:

  1. notify you of the takedown notice which has been received;
  2. advise you to, if possible, remove the allegedly infringing material or cease the allegedly unlawful activity, as requested in terms of the takedown notice; and
  3. takedown the services if the allegedly infringing material is not removed or the allegedly unlawful activity is not ceased, as requested.

Rockethost suggests that you remove the allegedly offending material or cease the allegedly unlawful activity so that Rockethost does not have to take down the entire service. Please be aware that should Rockethost take down your service it may impact all components of that service, including for example your entire website will be down and you will not be able to receive emails.

Should you wish to issue a takedown notice for any content on a website hosted by Rockethost please follow the process outlined at

Please note: Rockethost does not assess whether or not the material or activity in question is in fact unlawfully. Rockethost is required by law to determine whether the takedown notice is procedurally correct and to respond to takedown notices validly issued directly or to its agent.

All queries related to website take downs may be directed to the Internet Service Providers’ Association (ISPA)

Contact Internet Service Providers' Association (ISPA)


Telephone: 010 500 1200

Address: PO Box 518, Noordwyk, 1687